THE FUTURE OF CUSTOMER SERVICE IS AI
Get ready with Channel Talk, your all-in-one AI Messenger.
What Will a Future Transformed by AI Look Like? Let’s Take a Look.
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Track my order
Change my booking
Request a demo
163,639+ Companies Believe in Channel Talk
“Channel Talk allows us to provide VIP-level service for our demanding customers. Good for customers. Great for conversion.”
L’atelier Forte
CEO
“An all-in-one life saver. Amazing app. Having all of our customer relations and marketing on one platform is a life saver.”
Konny Baby
CX Manager
“Thanks to Channel Talk’s live chat, we’re able to talk casually with our customers and build real relationships with them.”
Lewkin
Marketing Specialist
Cut Down Repetitive Inquiries by 50%
Focus on Conversations That Sell
AI Chatbot ALF
No Matter How You Say It, ALF Will Understand
ALF, our AI chat bot, understands conversation context and responds perfectly, saving both money and your agent's time.
What Can ALF Do for You?
Recommend Commands for Inquiries
Auto-Create FAQs
Retrieval Augmented Generation (RAG)
Coming soon
Route to an Agent
Match the Personality of Your Brand
Command
A Shortcut for Resolving Repetition
/track_order
Show real-time information your customers are looking for.
/cancel_order
Let customers take action so you can focus on conversations.
Save Your Time & Money with AI
Prioritize VIP Conversations
When It Comes to Customer Service Solutions, Channel Talk Does It Best
98%
Retention Rate
Our customers are here to stay.
100M+
Monthly Channel Talk Conversations
Powering millions of chats every month
73%
Annual Client Growth Rate
The fastest growing company in Asia.
Customer-Friendly Conversations
The Best Customer Experience Starts with a Conversation
Create a Memorable First Impression
A chat experience like no other. Customize your home screen to suit your brand and create a lasting first impression.
Create a Memorable First Impression
A chat experience like no other. Customize your home screen to suit your brand and create a lasting first impression.
Start with a Click
No email or login required. Just click to start chatting.
Keep the Conversation Flowing
We’ll send follow-up email and text notifications if your customer leaves the site while chatting.
“If you are in e-commerce, using Channel Talk is a must. Especially for high-involvement products, the decision-making process tends to be longer, and Channel Talk ensures that the connection with customers is never lost.”
-TRDST
Streamline Customer Conversations
Manage Customer Communication All in One Place
From Chat to Call to Video
All Your Conversations, Right Here
Bring all your messages into one place. Answer questions from anywhere, all in a single view.
Make Calls From Anywhere
No more being tied to the office for calls. Talk to your customers anytime, anywhere via the Channel Talk app on PC or mobile.
Switch Seamlessly From Chat to Video
When talking to your customer over video call is easier, smoothly transition over with just one click.
Switch Seamlessly From Chat to Video
When talking to your customer over video call is easier, smoothly transition over with just one click.
Powerful CRM Marketing
Turn Conversations into Sales
Just a Few Clicks to Find Everything You Need
Quickly search for first-time visitors to VIPs. Save filtering conditions to make customer management easier.
Just a Few Clicks to Find Everything You Need
Quickly search for first-time visitors to VIPs. Save filtering conditions to make customer management easier.
Marketing Makes Regulars
Offer 10% off to your first-time visitors. Give free shipping to your VIPs. With Marketing, you can tailor messages to each customer.
Marketing Makes Regulars
Offer 10% off to your first-time visitors. Give free shipping to your VIPs. With Marketing, you can tailor messages to each customer.
“Being able to send messages to segmented targets at the perfect time has been the greatest advantage of Channel Talk. Sending these personalized messages has greatly increased our conversion rates.”
-Rael Korea
Trusted by Customers & Industry Experts
Reliable Product Security
From customer data to cloud stability, we are committed to prioritizing and protecting the valuable information of both our company and clients.
Top-rated CX solution
Customer satisfaction on G2, as voted by our valued customers.
Start Your Customer Driven Journey
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Free trial of all features available for 14 days
Install in 3 minutes